Terms of use

Last updated: 22/06/2026

Welcome to Train Gym. These Terms of Use ("Terms") govern your use of our website and our facilities, classes and services. By using our website or training with us, you agree to these Terms. These Terms operate alongside the Train Gym Waiver & Membership Agreement that members sign at sign-up, which contains the full membership conditions.

Who we are Train Gym Pty Ltd (ABN 39 682 982 270) Unit 6/25 Turner Rd, Gregory Hills, NSW 2557 Email: info@traingym.co Phone: 0468 021 021

Use of our website You agree to use our website lawfully and not to misuse it, attempt to gain unauthorised access, or interfere with its operation. All content on this website, including text, logos, images and branding, is owned by or licensed to Train Gym and may not be copied or reused without our permission.

Memberships and bookings

  • Memberships, class bookings, free trials and casual (drop-in) sessions are managed through our platform, PushPress. Payments are processed through PushPress using Stripe.

  • Membership fees, billing cycles and inclusions are as described at sign-up. Full-Time memberships are billed weekly and Part-Time memberships every 4 weeks, from the date of enrolment.

  • You are responsible for keeping your payment and contact details up to date.

  • All classes must be booked through the PushPress members app. Class cancellations must be made at least 2 hours before the scheduled start time. Late cancellations or non-attendance result in forfeiture of the session and may incur additional fees.

Pausing and cancelling

  • You may request to pause or cancel your membership using the forms on our website.

  • Membership cancellation requires 10 full days' written notice prior to your next scheduled payment date, submitted through the "Membership Cancellation Request" form.

  • Memberships can be placed on hold for a minimum of 7 days and a maximum of 28 days, up to twice per calendar year, by submitting the "Membership Pause Request" form at least 10 business days before the intended start date. A membership cannot be cancelled while it is on hold; it must first return to active status.

  • No refunds are issued for unused membership time, except where required by the Australian Consumer Law.

Free trials and promotions Free trial passes are for new members only, are limited to one per person, and are offered at our discretion. Promotional offers apply to new members only unless otherwise stated and are valid only during the advertised period.

Health, safety and assumption of risk

  • Physical exercise carries inherent risks, including the risk of injury. By participating in classes, training or using our facilities, you acknowledge and accept these risks.

  • You confirm that you are medically fit to participate and will seek advice from a doctor before starting if you are unsure. You must inform our coaches of any injuries, medical conditions or pregnancy that may affect your training.

  • You agree to follow our coaches' instructions, gym rules and safe-use guidelines for equipment at all times.

  • To the maximum extent permitted by law, Train Gym is not liable for injury, loss or damage arising from your use of our facilities or participation in our services, except where caused by our negligence or where liability cannot be excluded under the Australian Consumer Law.

Members under 18 Members under 18 must have a parent or legal guardian co-sign the Membership Agreement. Participation is subject to management approval and may require additional documentation.

Your conduct We want a safe, welcoming environment for everyone. We may refuse entry, suspend or cancel a membership where a member behaves unsafely, disrespectfully, or in breach of these Terms, the Membership Agreement, or our gym rules.

Photos and media We may use images or video captured at the gym for marketing, including social media, website and advertising, unless you provide a written opt-out. Members and visitors must not film or photograph others inside the gym without their consent.

Third-party links and tools Our website may link to or embed third-party services, such as PushPress booking pages and Google Maps. We are not responsible for the content or practices of those third parties, which are governed by their own terms and privacy policies.

Australian Consumer Law Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

Governing law These Terms are governed by the laws of New South Wales, Australia. Disputes will first be addressed through informal negotiation, then mediation under NSW law if unresolved.

Changes to these Terms We may update these Terms from time to time. The current version will always be available on this page, with the "last updated" date shown above. Continued use of our website or services means you accept the updated Terms.

Contact us If you have any questions about these Terms, please contact us at info@traingym.co or 0468 021 021.